When you finish creating a listing, it starts as Inactive — no syndication has happened, no public URL exists, and leads can’t book showings. Activation publishes the listing everywhere it needs to go.Documentation Index
Fetch the complete documentation index at: https://docs.rentsmart.com/llms.txt
Use this file to discover all available pages before exploring further.
Open the property
Go to Listings → click the property address. You’ll land on the Individual Property page atapp.rentsmart.com/individual-property?property_id=....
The header shows an INACTIVE pill and an Activate Property button (red). Click it.
The 3-page activation modal
Listing Description
Either write your description manually or use the AI Listing Description Generator:
- Style — Professional, Friendly, Trendy, or Direct
- Length — Short, Medium, or Long
- Advanced options (optional) — paste your own past listings as a style reference, add custom instructions, or include a screening-criteria summary at the bottom
AI-generated content can contain errors. Always review before publishing.
TransUnion property questions
This step only appears if TransUnion requires property-specific questions for your property’s location. Answer everything shown to proceed.
Final activation choices
Pick:
- Showing Type — Self-Access (lockbox-based, unattended) or In-Person (attended). This locks in at activation. To change it later, you’ll need to deactivate first.
- Assign a Lockbox — only shown if you chose Self-Access. Pick from your available (Unassigned) lockboxes. If you have none, you’ll need to buy or link one before activating with Self-Access.
- Download QR Code — print and place inside the property to give leads a quick way to start a Profile
- Listing Page URL — copy your Public Listing Page URL for use on external sites
What happens immediately
- The status pill flips to ACTIVE
- The property syndicates to listing partners (Apartments.com, Zillow Group, Rent., Apartment List, Zumper, Dwellsy, RentalBeast — see syndication partners for limits)
- A public URL is generated at
app.rentsmart.com/[your-slug]/[property-slug] - Leads can now book showings
Where leads come from
The five channels that bring prospects to your listings.
Deactivate a property
How to pause a listing or remove it permanently.