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Documentation Index

Fetch the complete documentation index at: https://docs.rentsmart.com/llms.txt

Use this file to discover all available pages before exploring further.

If you already own a Codebox from another scheduling platform (like ShowMojo), you can move it to RentSmart at no cost. Linking takes up to 7 business days to complete, depending on your current service provider.

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Cost

Free. No link fee, no monthly connection fee, no charges of any kind.

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Before you start

If you’re transferring from another platform, you must notify your current provider that the unit is being transferred. For ShowMojo specifically, that means canceling your account through Settings → Billing → Cancel my account. After you start the link, stop scheduling viewings with your former platform — RentSmart takes over scheduling for that lockbox. Click Buy / Link Lockbox on the Lockboxes page, then choose Link a Lockbox.
1

Select Link a Lockbox

On the first page of the modal, pick Link a Lockbox. Click Next.
2

Confirm lockbox type

RentSmart currently supports linking Codeboxes only. Select Codebox and click Continue.
3

Enter Codebox details

Fill in:
  • Current Service Provider — the platform the Codebox is on right now
  • Serial Number — from the physical unit
  • Shackle Code (5 digits)
  • Door Code (5 digits)
  • Admin Code (6 digits)
Click Add Codebox. You’ll see a confirmation:
Your Codebox will be linked within 7 business days dependent on the current service provider. You will receive a confirmation email when the process is complete.

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What happens next

  • The Codebox appears as a Processing Codebox card on the Lockboxes page with the serial number you entered
  • RentSmart coordinates the transfer with Codebox over the next several business days
  • When linking completes, the status changes from Processing → Unassigned
  • You’ll receive a confirmation email
  • The Codebox is now ready to be assigned to a property

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During the 7-business-day window

  • Don’t schedule new viewings through your former platform
  • The Codebox keeps working physically — you just can’t use it through RentSmart yet
  • Email reaches out to all parties of the transfer to coordinate timing

Manage your lockboxes

Where your linked Codebox shows up.

Buy a Codebox

The alternative — order a new unit pre-configured for RentSmart.