Skip to main content
Once every adult in a household has submitted their Profile to one of your properties, the household enters the screening pipeline. You can watch its progress on the Applicants page (the actual UI label) at app.rentsmart.com/applicants.

​
The Applicants page

This page lists every household tied to your properties. Two views at the top:
  • Validated — households where every Profile is fully validated and the household has been delivered to you for a decision (or already had one)
  • In-Progress — households where at least one Profile is still being filled out or hasn’t been validated yet
Filter by Property, Status, and Time to narrow the list. Save your common filter combinations as Saved Views.

​
What you see in the table

Each row is one household, with columns:
  • Household Name — combined last names of everyone in the household
  • Property — the property they submitted to
  • Applicants — names of each adult prospective tenant (each is clickable into their individual Profile page)
  • Occupants — total count, broken out as adults vs. children (e.g., 3 with (2A / 1C) underneath)
  • Animals — count of pets, ESAs, and service animals
  • Income/Rent — the household’s income-to-rent ratio
  • Avg Credit — household-average credit score
  • Status — colored pill (Pending, Approved, Awaiting Applicant, etc.)
  • Created — when the household was created
Click any household name to open the Individual Household page.

​
In-Progress vs. Validated

On the In-Progress view, prospective tenants who haven’t been validated yet appear greyed out and can’t be clicked into. Once their Profile is validated, they become clickable. This is intentional — until validation is complete, the data isn’t reliable enough to act on.

​
Household statuses you’ll see

For the full reference, see Household statuses.

AI document validation

What happens between submission and screening.

Reviewing a household

The Individual Household page once a decision is yours to make.