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Documentation Index

Fetch the complete documentation index at: https://docs.rentsmart.com/llms.txt

Use this file to discover all available pages before exploring further.

Open any property from Listings → the address. The Individual Property page is where every editable section lives, each with its own Edit button in the top-right corner of the widget.

What you can edit any time

  • Property Details — rent, deposit, beds, baths, square feet
  • Amenities — interior and property amenities, including any custom ones you’ve added
  • Other Information — fees included in rent, additional fees, utilities, lease terms, Section 8, special entry instructions, renovation notes
  • Auto Denial Rules / Pet Policy — switch between Global and Custom independently for each
  • Property Owner — owner name, phone, email, and the scheduled lead report toggle
  • Internal Notes — freeform notes visible only to your team
  • Photos — see Manage photos

What’s locked while a property is active

Two fields can’t be changed while the property is Active:
  • Property Address
  • Property Type (Single-Family, Multi-Family, Condo/Townhome)
To change either, deactivate the property first, edit, then reactivate. The Showing Type (Self-Access vs. In-Person) and the assigned lockbox are also locked in at activation — same workaround applies.

How editing works

For most widgets:
  1. Click Edit in the top-right of the widget
  2. Make your changes in the modal that opens
  3. Click Save Changes to commit, or Cancel to discard
Changes are immediate — no separate publish step.

A few specifics

  • Fees — pencil icon on an existing fee opens the edit modal; the × icon removes the fee from this property only, not from your global fee templates.
  • Auto Denial Rules / Pet Policy — when you switch from Global to Custom, the full rule set appears inline so you can fine-tune it. Switching back to Global discards your custom values and restores the organization-wide defaults.
  • Custom amenities — type any name (max 50 characters) and check the box. A new blank row appears for the next one.

Manage photos

Add, reorder, or delete photos for any property.

Deactivate or delete

Pause a listing or remove it permanently.