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Documentation Index

Fetch the complete documentation index at: https://docs.rentsmart.com/llms.txt

Use this file to discover all available pages before exploring further.

RentSmart is built around two concepts on the tenant side: the Reusable RentSmart Profile (one per person) and the Household (one per group submitting to a property).

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The Reusable RentSmart Profile

Each adult prospective tenant builds one Profile that contains their full identity, financial, employment, housing history, and screening data. That same Profile is reused for every property they ever submit to — they don’t rebuild it each time. A Profile includes:
  • Personal information (name, DOB, SSN, ID verification)
  • Contact information
  • Employment and income (multiple types supported — full-time, part-time, self-employed, freelance, retired, student, etc.)
  • Bank statements (3 most recent)
  • Current and previous housing
  • Eviction history
  • Criminal background

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The one-time fee

When a prospective tenant creates their RentSmart Profile, they pay a one-time $60 fee.
Prospective tenants do not pay an application fee. They pay a one-time fee to create their Reusable RentSmart Profile — once, ever — and that Profile is reused across every property they submit to.
A few things to know about the fee:
  • It’s per person, not per property
  • A prospective tenant who submits to five different RentSmart properties still pays $60 total — they reuse the same Profile
  • A three-adult household means three Profiles × 60=60 = 180
  • You are never charged. The entire fee comes from the tenant side; it’s how RentSmart funds the platform for property managers

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What a Household is

A Household is one or more prospective tenants tied together for one specific property. Each adult in the Household has their own Profile; the Profiles are linked into one Household record and screened together. A Household can include:
  • A single adult (themselves)
  • A couple or two roommates
  • A family with multiple adults and minor children
  • A co-signer (added later if you request one)
The Household has its own status (Pending, Approved, etc.) — see Household statuses.

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How a prospective tenant becomes a Household

There are several paths from showing-interest to forming a Household:
  • Self-initiated — they go to rentsmart.com/application any time, pick your property, and submit
  • Application QR Code flyer — scanned from the printable QR flyer inside a property
  • Send Application Link — you click this button on a completed-showing lead in All Leads (one-shot per lead)
  • Invite to Apply — Dashboard → Quick Actions → email anyone a link to start the flow
Each path triggers the validation and screening pipeline.

Receiving a household

What happens once a household submits.

AI document validation

How RentSmart verifies profile data and documents.