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Tenant screening has two parallel status systems: the household status (the whole group submitting together) and the profile status (each individual prospective tenant). The household status is derived from the profile statuses plus the result of screening.

Household statuses

The household’s overall state — what you see in the Status column on the Applicants page (the actual portal page name). See Receiving a household.
The status pill label Awaiting Applicant uses the word “Applicant” as the literal UI text. It’s the actual color-coded pill you’ll see on the page.

Profile statuses

The per-person state, visible on the Individual Profile page.

How they relate

The household status is driven by the collective state of its Profiles, plus where it is in the screening pipeline:
  • If any Profile is In Progress → household is In Progress
  • If any Profile is Awaiting Applicant → household is Awaiting Applicant (or it’s blocked on a co-signer / deposit request)
  • When every Profile reaches Waiting on Reports → household becomes Waiting on Reports
  • When all reports are in → household moves to In Review
  • Screening then resolves to Pending (delivered to you), Denied (auto-denied), or another waiting state

Profile section validation colors

Inside each Profile page, every section within every tab carries one of three colors: See AI document validation for details on how the colors are determined.

Receiving a household

What you see on the Applicants page.

Reviewing a household

The Individual Household page where you act on Pending households.