> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rentsmart.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Showing availability

> When showings can happen — hours, days, and blackout dates.

Showing Availability is the calendar window leads can book against. Configure it once globally, override it per property if needed.

## Where to find it

**Global Settings → Showing Availability** at [app.rentsmart.com/global-settings](https://app.rentsmart.com/global-settings).

Per-property override: open the property → **Showing Coordinator** widget → **Availability** tab. **Reset to Global Defaults** in the top-right restores the global values.

## Self-Access and In-Person settings are separate

Two sub-tabs:

* **Self-Access Defaults** (key icon)
* **In-Person Defaults** (person icon)

Both have the same field structure, but you can set them independently — e.g., Self-Access available 8 AM to 9 PM, In-Person 10 AM to 5 PM by appointment.

## Time Slot Settings

* **Showing Duration** — how long each slot is, in minutes
* **Buffer Between Showings** — minutes of gap between slots (can be 0)
* **Minimum Booking Notice** — how far in advance a slot must be booked. Switchable between **Hours** and **Days** (click the unit text). Can be 0 for immediate access.
* **Maximum Booking Notice** — how many days out leads can book (at least 1)

Example: Duration 30, Buffer 15 → a 3:30 booking blocks the next slot until 4:15.

## Weekly Schedule

Seven rows, one per day. For each day:

* **Start Time** and **End Time** (12-hour with AM/PM)
* **24 Hours** toggle — when active, the day is fully open and the time fields grey out
* **Day on/off** toggle — when off, the entire day is disabled regardless of other settings

## Global Blackout Dates

Block specific days when you don't want showings booked.

To add a blackout, fill out the fields at the top of the section and click **Add Blackout**:

* **Date** (required)
* **Start Time** and **End Time** — required if All Day is off
* **All Day** toggle — block the entire date
* **Recurring Monthly** toggle — the blackout repeats every month on the same date (29th–31st rolls to the last day of months that don't have it)

<Note>
  Adding a blackout on a day with **existing** scheduled showings does **not cancel** those showings. It only prevents new ones from being booked.
</Note>

### List view vs. Calendar view

Toggle between two views:

* **List View** — every future blackout with a **Remove** button
* **Calendar View** — month grid with all-day blackouts in red ("All day") and time-range blackouts in orange (showing the times). Navigation arrows to move between months.

## Per-property blackout rules

A property can add its own blackouts on top of the global ones. **Global blackouts cannot be toggled off per-property** — they're enforced everywhere. Properties can only add additional blackouts beyond the global set.

<CardGroup cols={2}>
  <Card title="Prequalification questions" icon="circle-question" href="/screening-rules/prequalification">
    What leads answer before they can book a slot.
  </Card>

  <Card title="The schedule flow" icon="calendar-plus" href="/showings/schedule-flow">
    How leads experience your availability calendar.
  </Card>
</CardGroup>