> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rentsmart.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The Listing Report

> A whitelabeled PDF report showing performance metrics and feedback for a property.

The Listing Report is a one-click PDF you can share with property owners, prospects, or your own team. It uses your logo and accent color — RentSmart's branding stays minimal.

## How to generate one

Open a property and find the **Showing Coordinator** widget. Click the **Report** button in the top-right of the widget. The PDF downloads immediately.

## What's in the report

Three sections:

**Cover Page**

* Property address
* Cover photo
* Your company logo (or company name if no logo is uploaded)
* Date generated

**Metrics Page**

* **Key Performance Metrics:** Total Leads, Leads Scheduled, Showings Completed, Days on Market, Average Rating
* **Performance Summary:** Scheduling Rate, Show-Up Rate, Feedback Response Rate
* **Lead Traffic Graph:** cumulative leads over time

**Feedback Pages**

* Every non-hidden piece of showing feedback (star rating, lead name, written comment, date)

## Hiding specific feedback from the report

Sometimes you don't want a particular review in the report — maybe it's off-topic or about something unrelated to the property.

In the **Showing Coordinator → Feedback** tab, each feedback entry has a **Hide on Report** button. Click it and that feedback disappears from future generated reports. The button toggles to **Show on Report**, which you can click anytime to bring it back.

## Whitelabeling

The report automatically uses:

* Your **accent color** (set in [Organization settings](/organization/settings) or during onboarding)
* Your **company logo** (uploaded in Organization settings)

If you haven't uploaded a logo, your company name is used in its place. A small "powered by RentSmart" attribution appears in a few places — that can't be removed.

## Scheduling reports to property owners

If you've added owner contact info on a property, you can send the Listing Report on a recurring schedule.

Open the property → **Property Owner** widget → toggle **Schedule Lead Reports to Owner**:

* **Frequency** — Weekly, Every Two Weeks, or Monthly
* **Send On** — pick a day of the week (Weekly / Every Two Weeks) or a day of the month (Monthly, 1–28; 29–31 falls back to the last day of months that don't have it)

Reports go out at **9 AM Eastern Time** on the chosen day.

<CardGroup cols={2}>
  <Card title="Brand your reports" icon="palette" href="/branding/reports">
    Set your logo and accent color for the whitelabeling.
  </Card>

  <Card title="Showing feedback" icon="star" href="/showings/feedback">
    How leads leave feedback and what you can do with it.
  </Card>
</CardGroup>
