> ## Documentation Index > Fetch the complete documentation index at: https://docs.rentsmart.com/llms.txt > Use this file to discover all available pages before exploring further. # AI document validation > How RentSmart AI verifies documents and cross-checks reported information before screening. Before any household reaches you for a decision, RentSmart's AI validates every Profile against the documents the prospective tenant uploaded. This catches forgery, mismatches, and incomplete information **before** TransUnion reports are pulled. ## What gets validated Each prospective tenant uploads supporting documents along with their reported information — paystubs, tax returns, bank statements, lease ledgers, ID photos, and more (depending on employment type and housing situation). The AI: * Confirms each document is **authentic** (not fraudulent or doctored) * **Cross-validates** the information they typed against what the documents actually say Examples of what cross-validation catches: * Reported income doesn't match paystubs * Reported employer doesn't match the company on the paystub * ID doesn't match the photo / liveness scan * Lease ledger contradicts the reported rental history ## The three validation outcomes Every section of every Profile gets one of three colored checkmarks: * 🟢 **Green — Validated** — every piece of information cross-validated against the documents * 🔵 **Blue — Passed** — nothing was contradicted, but some fields don't appear in the supporting documentation (so they couldn't be actively validated) * 🔴 **Red — Failed** — something contradicts the documents. This section is sent back to the prospective tenant. You can see these per-section checkmarks on the **Individual Profile page** when you drill into any household member. ## When a section fails If any section of any Profile gets a **red** check: * That Profile's status becomes **Awaiting Applicant** * The **household status** becomes **Awaiting Applicant** * The prospective tenant gets an automated notification with what they need to fix * Their correction comes in as a **new submission version** (you can see prior versions via the Version dropdown on the Profile page) You don't have to do anything during Awaiting Applicant — the system is blocked on them, not you. ## When everything passes Once every section of a Profile is green or blue: * The Profile status moves to **Waiting on Reports** * RentSmart orders [TransUnion reports](/households/transunion-screening) for that prospective tenant The household moves forward once **every** Profile in the household has reached this state. ## The 30-day timeout A household stuck in **Awaiting Applicant** for **30+ days** without progress is auto-archived to **Inactive** status. It's removed from your active view but can be reopened. What happens after AI validation passes. The page where you see per-section validation results.